Personal Data Protection

Privacy Policy subu88 – How We Protect Your Personal Data

Your privacy is our priority. This policy transparently explains how subu88 collects, uses, stores and protects the personal information of every member in accordance with the Malaysia Personal Data Protection Act 2010.

Updated: 1 January 2026
🔐
subu88 Privacy Commitment
Compliant with Malaysia PDPA 2010
256-bit SSL Encryption
Data is not sold to third parties
Right of access & data rectification

Six Ways subu88 Protecting Your Privacy

We do not merely write a Privacy Policy – we enforce it with concrete action using industry-leading technology and procedures.

End-to-End Data Encryption

All data transmitted between your device and subu88's servers is encrypted using 256-bit SSL/TLS. Sensitive information such as passwords and banking details is never stored in plain text.

Secure Data Storage

Member personal data is stored in ISO 27001-certified data centres with layered access controls. Only authorised personnel may access the data, and all access is logged and audited regularly.

Multi-Layer Identity Verification

Subu88's digital KYC process ensures that only verified account owners can access and manage their accounts. Two-factor authentication (2FA) adds an additional, robust layer of protection.

No Sale of Data to Third Parties

Subu88 has never and will never sell, rent, or distribute members' personal data to third parties for marketing or any commercial purpose without your explicit consent.

Malaysia PDPA Compliance

All of subu88's data handling practices are designed to comply with the requirements of the Personal Data Protection Act 2010 (PDPA). We undergo regular compliance audits to ensure these standards are consistently met.

Data Control Rights Belong to You

As a member, you have the right to access, correct and, under certain circumstances, request the deletion of your personal data. Contact the subu88 support team to submit your request.

Note: This Privacy Policy applies to all users of the subu88 platform, including the website, mobile app, and all related services. By using the subu88 platform, you agree to the data collection and usage practices described in this document.

1 Introduction

Subu88 ("we", "Platform") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy is established to clearly and transparently explain how we collect, process, store, and protect your personal data.

As a platform operating in Malaysia, subu88 fully complies with the requirements of the Personal Data Protection Act 2010 (PDPA). We believe that member trust is our most valuable asset, and protecting your privacy is the foundation of that trust.

This Privacy Policy covers all data collected through the subu88.pro website, the subu88 mobile app, and any other interactions you have with our platform, including communications with the customer support team.

2 Types of Personal Data We Collect

Subu88 collects various types of personal data depending on how you interact with our platform. The following table summarises the categories of data collected:

Data Category Sample Information Requirements
Identity Information Full name, date of birth, MyKad/passport number Mandatory
Contact Information Email address, phone number Mandatory
Financial Data Bank account number, transaction records Mandatory
Usage Data Game history, login records, platform activity Automatic
Technical Data IP address, device type, web browser Automatic
KYC Information Document photos, verification selfie When required
subu88 only collects data that is genuinely necessary for the stated purposes. We do not collect sensitive data such as health information, religious beliefs, or political views.

3 How We Collect Your Data

Your personal data is collected through the following channels:

  • Account registration – Information you provide directly during registration
  • KYC Process – Identity verification documents submitted for account verification
  • Financial transactions – Records of deposits and withdrawals made through the platform
  • Interactions with the platform – Gaming activity, wagering, and use of platform features
  • Communications with support – Records of conversations with the customer support team
  • Cookies and tracking technologies – Data collected automatically while you browse the platform

We have never purchased or obtained your personal data from third parties without your knowledge.

4 Purpose of Using Your Personal Data

The data we collect is used solely for legitimate, stated purposes as follows:

  • Management and maintenance of your member account
  • Processing deposits, withdrawals and other financial transactions
  • Compliance with legal requirements including KYC and anti-money laundering
  • Detection and prevention of fraud and illegal activities
  • Providing customer support and issue resolution
  • Sending promotional information and offers (with your consent)
  • Platform improvement and user experience enhancement based on usage analysis
  • Compliance with reporting obligations to relevant authorities
You can opt out of marketing communications at any time by updating your notification settings in your account or by contacting our support team.

5 Data Sharing with Third Parties

Subu88 does not sell or rent your personal data to any party. However, under the following limited circumstances, we may share your data with carefully selected parties:

  • Payment processors – Recognised payment partners for processing your transactions securely
  • Technology providers – IT infrastructure service providers that help operate the platform
  • Game providers – Gaming companies that need to verify gaming transactions
  • Legal authorities – Government agencies or law enforcement when required by law
  • Audit providers – Independent auditors who verify platform compliance and integrity

All third parties working with subu88 are required to adhere to strict data protection standards and are not permitted to use your data for their own purposes.

Please note: If subu88 is involved in a merger, acquisition or asset sale, member personal data may be transferred to the new entity. Members will be notified via platform notifications and email in such cases.

6 Data Security Measures

Subu88 implements multiple layers of technical and organisational security to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

  • 256-bit SSL/TLS encryption for all data in transit
  • AES-256 encryption for data stored in databases
  • Two-factor authentication (2FA) for account access
  • 24/7 monitoring to detect suspicious activity
  • Regular security penetration testing
  • Role-based access control – only staff who need the data can access it
  • Cybersecurity awareness training for all subu88 staff

While we take reasonable measures, no system can guarantee 100% security. In the event of a data breach affecting your information, we will notify you within the timeframe required under PDPA.

7 Data Retention Period

Subu88 retains your personal data for as long as your account is active or as long as necessary to provide services to you. Specific retention periods are as follows:

  • Financial transaction records: Minimum 7 years as required by financial legislation
  • KYC documents: Throughout the membership period and 5 years after account closure
  • Game activity logs: 3 years from the date of activity
  • Support communication data: 2 years from the date of last interaction
  • Technical data (server logs): 12 rolling months

Once the designated retention period has elapsed, data will be securely deleted or anonymised in accordance with established procedures.

8 Cookies, Pixels & Tracking Technologies

Subu88 uses cookies and similar tracking technologies to enhance your experience on our platform. There are several types of cookies we use:

  • Essential Cookies: Required for basic platform functions such as login verification and session security. This cannot be disabled.
  • Performance Cookies: Collects anonymous usage data to help us understand how the platform is used and identify areas for improvement.
  • Functional Cookies: Saves your preferences such as language and display settings to provide a more personalised experience.

You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect platform functionality.

subu88 does not use third-party cookies for targeted advertising or the sale of user behavioural data.

9 Your Rights Regarding Personal Data

Under the Malaysia PDPA, you have the following rights regarding the personal data we hold:

Right of Access

You have the right to know what personal data we hold about you and to request a copy. We will respond to access requests within 21 business days.

Right to Rectification

If your personal data is inaccurate or out of date, you have the right to request a correction. Basic information can be updated directly through your account settings.

Right to Withdraw Consent

You may withdraw consent for the use of certain data at any time, particularly for marketing communications. Withdrawing consent does not affect any data processing that has already taken place.

Right to Object to Processing

Under certain circumstances, you have the right to object to subu88 processing your data. This right is subject to legal requirements we are obliged to comply with.

To submit any of the above rights requests, please contact the subu88 support team via live chat or our support email.

10 Child Protection

Subu88 strictly prohibits use of the platform by individuals under the age of 18. We do not knowingly collect or process personal data of minors.

If we become aware that personal data of an underage individual has been collected without valid consent, we will take immediate steps to delete that data and close the relevant account.

If you have reason to believe that a minor has registered on the subu88 platform, please contact our support team immediately so that appropriate action can be taken.

11 Changes to This Privacy Policy

Subu88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, or new legal requirements.

You will be notified of any material changes to this Privacy Policy through:

  • Email notification to your registered address at least 14 days before changes take effect
  • A clear notice on the subu88 platform homepage
  • In-app notifications on the subu88 mobile app

Your continued use of the subu88 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

12 Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how subu88 handles your personal data, please contact us:

Live Chat 24/7
The fastest way – log in and click the live chat icon at the bottom corner of the platform.
Data Protection Email
[email protected] – response within 3 business days for privacy-related enquiries.
Help Centre
Answers to frequently asked privacy questions are available at FAQ page us.
🛡️

Your Data Is Safe with subu88

Register with confidence – subu88 guarantees the privacy and security of your data at all times. Over 500,000 Malaysian members have trusted us.

By registering, you agree to the Terms and Conditions and Privacy Policy subu88.

Bahasa Melayu